Digital Product Policy
Due to the nature of digital content, all sales of digital images, photography, and digital downloads are final.
Refund Eligibility
Refunds may be considered only in the following circumstances:
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Technical issues preventing download access for more than 72 hours
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Accidental duplicate purchases (must report within 24 hours)
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Product materially different from description
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Unauthorized purchase (requires fraud investigation)
No Refund Circumstances
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Change of mind after download
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Quality preferences or subjective disappointment
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Incompatibility with user’s software or devices
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Failure to read product descriptions or technical requirements
Refund Process
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Email Haythamdrabo@outlook.com within 7 days of purchase
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Provide order number and detailed reason for refund request
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Include evidence of technical issues if applicable
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Allow 5-7 business days for investigation and response
License Agreement
All digital products are subject to our license agreement. Violation of terms may result in revoked access without refund.